Power outages in Arkansas, by utility
Across 15 Arkansas utilities that reported to the federal government, the median customer went without power for 5.4 hours in 2025 — that is 1.8× the national median. Arkansas ranks #6 of 41 states for outage time, worst first.
- Median utility
- 5.4 hrs
- typical customer
- Worst utility
- 12.3 hrs
- North Arkansas Elec Coop, Inc
- Best utility
- 0.7 hrs
- City of Siloam Springs - (AR)
- Utilities reporting
- 15
- of 752 nationwide
Every reporting Arkansas utility, worst outage time first
| # | Utility | Outage time/yr | Outages/yr | vs US median |
|---|---|---|---|---|
| 1 | North Arkansas Elec Coop, IncCooperative | 12.3 hrs740 min | 2.6 | 4.2× worse |
| 2 | Ozarks Electric Coop Corp - (AR)Cooperative | 11.3 hrs676 min | 1.7 | 3.8× worse |
| 3 | First Electric Coop CorpCooperative | 10.8 hrs646 min | 2.5 | 3.6× worse |
| 4 | Entergy Arkansas LLCInvestor Owned | 8.6 hrs518 min | 2.2 | 2.9× worse |
| 5 | Craighead Electric Coop CorpCooperative | 8.3 hrs500 min | 3.3 | 2.8× worse |
| 6 | Southwest Arkansas E C CCooperative | 7.8 hrs466 min | 2.0 | 2.6× worse |
| 7 | Southwestern Electric Power CoInvestor Owned | 7.1 hrs428 min | 1.8 | 2.4× worse |
| 8 | Arkansas Valley Elec Coop CorpCooperative | 5.4 hrs322 min | 2.9 | 1.8× worse |
| 9 | Petit Jean Electric Coop CorpCooperative | 5.3 hrs317 min | 1.9 | 1.8× worse |
| 10 | Carroll Electric Coop Corp - (AR)Cooperative | 3.7 hrs224 min | 2.4 | 1.3× worse |
| 11 | Empire District Electric CoInvestor Owned | 3.4 hrs206 min | 0.9 | 1.2× worse |
| 12 | Conway CorporationMunicipal | 1 hrs57 min | 0.7 | 3.1× better |
| 13 | City of Hope - (AR)Municipal | 0.9 hrs51 min | 0.9 | 3.5× better |
| 14 | Woodruff Electric Coop CorpCooperative | 0.7 hrs45 min | 0.4 | 4.0× better |
| 15 | City of Siloam Springs - (AR)Municipal | 0.7 hrs43 min | 0.4 | 4.1× better |
Outage time is SAIDI: the average minutes a customer went without power across the year, storms and major events included. Outages/yr is SAIFI. The US median across all reporting utilities is 3 hours (178 minutes).
What these numbers do and do not say
SAIDI counts the minutes an average customer spent without power over the year, including storms and other major events. We rank on the figure that includes them, because excluding storms would describe a year nobody actually lived through.
Utilities report these numbers themselves, and smaller co-ops and municipal systems often serve rural territory where a single line fault affects a large share of customers. A high number is not automatically mismanagement — but it is still the power you did not have.
Utilities that filed no reliability data are left out entirely rather than counted as zero.